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I wanted to send you an email to thank you all for your incredible efforts over the course of the last month. I know that the site has been a nightmare from the off due to the numerous hurdles that we’ve faced. You’re on site dedication and commitment is what pushed us over the line and the shop looked fantastic and opened on time yesterday. It has also been very well received by the Pret Directors. I am pleased to report that the AC was even fully working yesterday as well! Gentlemen, I salute you!
Our approach to property management is very hands-on and pro-active, and we expect a similar attitude from our contractors. CCP HVAC understands this, and has an excellent rapport with our clients, even when working under considerable pressure. In 2012 we need to replace and update an air-conditioning unit in 32 prestigious apartments to fit in-line with new R22 regulations. I think the work they have done for us is brilliant!
I have worked closely with CCP HVAC since 2012, on a very complex and sensitive project at one of the most exclusive residential addresses in London. My client bought a property that came with planning permission including the design and implementation of air conditioning. Barry Fisk at CCP HVAC had worked with the previous owner of the property and the architect that came up with the scheme. We decided to carry on with CCP HVAC and give them the opportunity to work on this project. I met Barry Fisk and found him to be a very personable individual, and we established a personal connection or rapport. He understood what I was trying to achieve. From a leadership point of view, Barry represents the organisation very well. He exudes customer service as I like to see it. I want him to be my supplier of choice, because CCP HVAC want to be the best they can be. I like how he operates.
I trust Barry Fisk and his team completely and we have a great relationship, which is very open and honest. Whatever the problem I would much rather a contractor is honest with me. That is exactly what I got from the service I got from CCPHVAC
The King’s Fund is an independent charity working to improve health and health care in England. We have been using CCS HVAC for over a decade, because of the fast response to service calls and emergency breakdown callouts.