At CCP HVAC we supply, install and maintain air conditioning and refrigeration systems for both our loyal and new customers. All of our clients will tell you that we have a dedication to excellent levels of quality and service. They will tell you that they are appreciative of the way we take time to get to know then and understand their projects specific needs and requirements. That is because we know that no two customers are alike, and every job is different. It’s easy to say that customer satisfaction is vital to us – but we really mean it!
We like to develop a strong working relationship with our customers, and really get to know them as people, so that they are comfortable enough to tell us their concerns, and we are comfortable enough to give them the full facts and offer expert advice.
At CCP HVAC we have a policy of continual improvement through ongoing training assessments, both internally and externally. All of our engineers regularly attend training courses with leading manufacturers such as Mitsubishi, Daikin, Toshiba, Foster and Fujitsu. As well as work with manufacturers, all of our engineers are qualified to City and Guilds standard and are ACRIB registered. As well as personal development, we ensure that we keep up to date and are using the latest materials and technology, with a detailed understanding enabling us to stay ahead of our competitors. Alongside practical training, our own in-house Health and Safety consultant regularly carries out courses which all staff must attend. The ethos of training and development is clear in each department of the company, with both directors taking specialist training in Health and Safety, Risk Assessment and are both members of the Institute of Refrigeration. We are proud to announce that CCP HVAC have recently achieved “Safe Contractor” status.
All of our staff play their part in helping CCP HVAC ltd provide the high quality work and the superior service it is known for. We believe it’s very important for you to know who we are and how we approach our business. To help you see the people you will be dealing with at CCP HVAC we have listed just a few of the main people here. These are the people you may come into contact with when you work with us on your next project.